"We understand how important due diligence on providers is, but it's hard finding the time to do it as well as we would like ."
Case study

Customer profile

Multi RI, regional IFA firm.

Growing, ambitious and keen to maintain consistency.

Objective

  • To act as a critical friend to the firm to ensure the investment decisions are robust.
  • To review the outcomes of the CIP process.
  • To deliver a suite of research reports on the products held by clients.

Delivery

To act as a critical friend to the firm to ensure the investment decisions are robust:

  • We liaised with the firm to understand the investment strategies.
  • We challenged an inconsistency, which was a legacy problem that hadn't previously been addressed.

To review the outcomes of the CIP process:

  • We reviewed the outcomes of the CIP process were consistent with the investment strategies
  • We advised some ommissions that needed remedy
  • We reviewed the CIP documentation to ensure it was thorough
  • We considered important factors about the companies providing products and services to clients that needed to be reviewed as due diligence.

Present due diligence reports for the investment committee:

  • We produced a due diligence report on every company that the adviser recommends as part of the CIP process.  This analysed how the company is run.
  • We produced 'Caveat Emptor' reports on all the products offered by the company that the adviser recommends as part of the CIP process.  This analysed important points from the companies' T&Cs that the client would be expected to sign.
  • We produced a due diligence document on selected legacy products that are not actively recommended but are widely held by clients.

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