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Are your staffing levels right for your firm?

A common difficulty I am hearing from business owners is how to ensure their team is properly resourced. Too many staff and you face issues of cost inefficiency; too few and there are problems around productivity and income generation.
Firstly, I hope you are all keeping safe and well. The community we are building with these articles is one that likes to think about things a little differently to the norm. We have operated as a 'virtual' business for around 18 years now, so have picked up a few handy tips which we are happy to share.

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